:root{--ink:#223a36;--text:#354c47;--muted:#687971;--paper:#f5f4ee;--surface:#fffefa;--white:#fff;--teal:#18564c;--teal-dark:#123f38;--teal-soft:#e8f0e9;--line:#e2e6dd;--line-strong:#cdd7cc;--cream:#eeebde;--gold:#a98241;--warning:#895b20;--warning-bg:#fcf3df;--danger:#a33a32;--danger-bg:#fff0ed;--success:#2a694a;--success-bg:#eaf3e9;--shadow:0 14px 56px #23382e12;--radius:18px;--font:"PingFang SC","Microsoft YaHei","Noto Sans SC",system-ui,sans-serif;--display:"Songti SC","STSong","SimSun",Georgia,serif;--ease:.15s ease-out;color:var(--ink);font-family:var(--font);font-synthesis:none;background:var(--paper);font-size:14px;line-height:1.6}*{box-sizing:border-box}body{min-width:320px;margin:0;overflow-x:clip}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed}button,a{touch-action:manipulation}a{color:inherit;text-decoration:none}button{color:inherit}input,textarea,select{min-width:0;max-width:100%}textarea{resize:vertical}img,svg{flex-shrink:0}img{max-width:100%}p,h1,h2,h3,h4{margin:0}button{background:0 0;border:0}button:disabled{opacity:.48}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,[tabindex]:focus-visible{outline:3px solid var(--gold);outline-offset:3px}input:focus,textarea:focus,select:focus{border-color:var(--teal)}::selection{background:var(--teal-soft);color:var(--teal-dark)}.muted{color:var(--muted)}.small{font-size:12px}.full-width{width:100%}.spin{animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.button{min-height:44px;transition:background var(--ease),border-color var(--ease),transform var(--ease);white-space:normal;text-align:center;border:1px solid #0000;border-radius:9px;justify-content:center;align-items:center;gap:8px;padding:11px 18px;font-size:13px;font-weight:600;line-height:1.4;display:inline-flex}.button.primary{background:var(--teal);color:var(--white)}.button.primary:hover:not(:disabled){background:var(--teal-dark)}.button.secondary{background:var(--surface);border-color:var(--line-strong);color:var(--teal)}.button.secondary:hover:not(:disabled){background:var(--teal-soft);border-color:var(--teal)}.button.ghost{color:var(--muted);background:0 0}.button.ghost:hover:not(:disabled){background:var(--cream);color:var(--ink)}.button.destructive{background:var(--danger);color:var(--white)}.button.destructive:hover:not(:disabled){filter:brightness(.9)}.icon-button{width:44px;min-width:44px;height:44px;color:var(--muted);transition:background var(--ease),color var(--ease);border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex}.icon-button:hover:not(:disabled){background:var(--teal-soft);color:var(--teal)}.icon-button.danger{color:var(--danger)}.icon-button.danger:hover{background:var(--danger-bg)}.text-button{min-height:44px;color:var(--teal);justify-content:center;align-items:center;gap:7px;padding:6px 3px;font-size:13px;font-weight:600;display:inline-flex}.text-button:hover:not(:disabled){color:var(--teal-dark);text-underline-offset:4px;text-decoration:underline}.brand{align-items:center;gap:11px;min-width:0;display:inline-flex}.brand-symbol{background:var(--teal);width:43px;height:43px;color:var(--surface);border-radius:13px;justify-content:center;align-items:center;display:flex;position:relative}.brand-symbol i{background:var(--gold);border:2px solid var(--surface);border-radius:50%;width:8px;height:8px;position:absolute;bottom:1px;right:-2px}.brand-text{flex-direction:column;min-width:0;display:flex}.brand-text strong{letter-spacing:.035em;overflow-wrap:anywhere;font-size:17px;font-weight:700}.brand-text small{letter-spacing:.08em;color:var(--muted);margin-top:1px;font-size:10px}.eyebrow{letter-spacing:.12em;color:var(--muted);align-items:center;gap:10px;font-size:11px;font-weight:600;display:flex}.eyebrow>span{background:var(--gold);width:25px;height:1px}.chat-page{max-width:1600px;margin:0 auto;padding:0 48px}.site-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:24px;height:100px;display:flex}.header-actions{flex-wrap:wrap;align-items:center;gap:24px;display:flex}.availability{color:var(--teal);white-space:nowrap;align-items:center;gap:7px;font-size:12px;display:inline-flex}.availability i{background:var(--success);width:6px;height:6px;box-shadow:0 0 0 4px var(--teal-soft);border-radius:50%}.consultation-layout{grid-template-columns:minmax(245px,.85fr) minmax(0,1.7fr);gap:60px;max-width:1300px;margin:20px auto 0;display:grid}.intro-panel{flex-direction:column;min-width:0;padding:30px 0 10px 18px;display:flex}.intro-top h1{font-family:var(--display);letter-spacing:.015em;margin:24px 0 22px;font-size:clamp(39px,3.65vw,57px);font-weight:500;line-height:1.35}.intro-top h1 em{color:var(--teal);font-style:normal;position:relative}.intro-description{color:var(--muted);font-size:14px;line-height:1.9}.journey{flex-direction:column;gap:0;margin-top:44px;padding-left:2px;display:flex}.journey-step{min-height:44px;color:var(--muted);align-items:center;gap:14px;display:flex;position:relative}.journey-step:not(:last-child):before{content:"";background:var(--line-strong);width:1px;position:absolute;top:33px;bottom:-11px;left:12px}.journey-step>span{border:1px solid var(--line-strong);font-variant-numeric:tabular-nums;background:var(--paper);z-index:1;border-radius:50%;justify-content:center;align-items:center;width:25px;height:25px;font-size:9px;display:flex}.journey-step p{letter-spacing:.03em;font-size:12px}.journey-step.active{color:var(--teal)}.journey-step.active>span{background:var(--teal);border-color:var(--teal);color:var(--white)}.journey-step>i{background:var(--teal);border-radius:50%;width:4px;height:4px;margin-left:5px}.intro-bottom{color:var(--muted);align-items:center;gap:12px;margin-top:auto;padding-top:38px;display:flex}.intro-bottom p{font-size:11px;line-height:1.7}.intro-bottom p span{color:var(--muted);font-size:10px}.chat-card{background:var(--surface);border:1px solid var(--line);min-width:0;height:min(760px,100dvh - 155px);min-height:590px;box-shadow:var(--shadow);border-radius:20px;flex-direction:column;display:flex;overflow:hidden}.chat-header{border-bottom:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;min-height:85px;padding:18px 28px;display:flex}.advisor-identity{align-items:center;gap:12px;min-width:0;display:flex}.advisor-avatar{width:43px;height:43px;color:var(--teal);background:var(--teal-soft);border-radius:14px;justify-content:center;align-items:center;display:flex}.advisor-identity h2{font-size:15px;font-weight:650}.advisor-identity p{color:var(--muted);margin-top:1px;font-size:11px}.chat-header-actions{align-items:center;gap:8px;display:flex}.new-conversation{min-height:44px;color:var(--muted);border-radius:8px;justify-content:center;align-items:center;gap:5px;padding:6px 9px;font-size:11px;display:flex}.new-conversation:hover{background:var(--teal-soft);color:var(--teal)}.mobile-human{display:none}.chat-thread{overscroll-behavior:contain;scrollbar-color:var(--line-strong) transparent;scrollbar-width:thin;flex:1;min-height:0;padding:20px 28px 26px;overflow-y:auto}.thread-date{color:var(--muted);letter-spacing:.04em;justify-content:center;align-items:center;gap:16px;margin-bottom:22px;font-size:10px;display:flex}.thread-date:before,.thread-date:after{content:"";background:var(--line);width:30px;height:1px}.welcome-block{text-align:center;max-width:510px;margin:0 auto 22px}.welcome-flower{background:var(--teal-soft);border:1px solid var(--line);color:var(--teal);border-radius:21px;justify-content:center;align-items:center;width:57px;height:57px;margin:5px auto 14px;display:flex;transform:rotate(-7deg)}.welcome-flower>svg{transform:rotate(7deg)}.welcome-block h3{font-family:var(--display);letter-spacing:.03em;font-size:26px;font-weight:600}.welcome-block>p{color:var(--muted);margin:9px 0 22px;font-size:12px;line-height:1.9}.service-options{text-align:left;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.service-options button{border:1px solid var(--line);text-align:left;min-height:73px;transition:background var(--ease),border-color var(--ease);border-radius:11px;align-items:center;gap:12px;padding:15px 13px;display:flex}.service-options button>svg:first-child{color:var(--teal)}.service-options button>svg:last-child{color:var(--muted);width:13px;margin-left:auto;transform:rotate(45deg)}.service-options button strong{font-size:12px;font-weight:650;display:block}.service-options button small{color:var(--muted);margin-top:3px;font-size:10px;display:block}.service-options button:hover{border-color:var(--teal);background:var(--teal-soft)}.small-only{display:none}.messages{flex-direction:column;gap:20px;display:flex}.message{align-items:flex-start;gap:10px;min-width:0;display:flex}.small-avatar{background:var(--teal-soft);width:29px;height:29px;color:var(--teal);border:1px solid var(--line);border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.message-main{min-width:0;max-width:88%}.message-content{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--paper);border:1px solid var(--line);border-radius:0 12px 12px;padding:12px 15px;font-size:13px;line-height:1.9}.message-user{justify-content:flex-end}.message-user .message-content{background:var(--teal);color:var(--white);border-color:var(--teal);border-radius:12px 0 12px 12px}.message-time{color:var(--muted);font-variant-numeric:tabular-nums;margin-top:5px;font-size:9px;display:block}.message-user .message-time{text-align:right}.message-files{flex-direction:column;gap:7px;margin-top:10px;display:flex}.message-user .attachment{color:var(--ink);background:var(--surface)}.inline-service-note{color:var(--muted);align-items:flex-start;gap:8px;margin:18px 0 0;padding:0 2px;font-size:10px;line-height:1.75;display:flex}.inline-service-note>svg{color:var(--gold);margin-top:1px}.summary-preview{border:1px solid var(--line);background:var(--surface);border-radius:12px;margin-top:20px;padding:16px 18px}.summary-preview>div{color:var(--teal);align-items:center;gap:8px;font-size:12px;display:flex}.summary-preview>p{overflow-wrap:anywhere;margin-top:9px;font-size:13px}.summary-preview .text-button{margin-top:4px;font-size:11px}.inline-action{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-top:12px;display:flex}.inline-action p{color:var(--muted);flex:1;min-width:150px;font-size:11px}.inline-action .button{font-size:11px}.assessment-note{background:var(--paper);border:1px solid var(--line);border-radius:10px;margin:18px 0;padding:15px}.assessment-note p{color:var(--muted);margin-top:8px;font-size:11px;line-height:1.8}.handoff-inline{border-top:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:15px;margin-top:16px;padding:16px 0 0;display:flex}.handoff-inline>div{align-items:center;gap:12px;display:flex}.handoff-inline>div>svg{color:var(--teal)}.handoff-inline strong{font-size:12px;display:block}.handoff-inline small{color:var(--muted);margin-top:3px;font-size:10px;display:block}.handoff-inline .button{font-size:11px}.thinking{color:var(--muted);align-items:center;gap:10px;margin-top:20px;font-size:10px;display:flex}.thinking>div{gap:3px;display:flex}.thinking i{background:var(--teal);border-radius:50%;width:4px;height:4px;animation:1.4s infinite thinking}.thinking i:nth-child(2){animation-delay:.16s}.thinking i:nth-child(3){animation-delay:.32s}@keyframes thinking{0%,70%,to{opacity:.3;transform:translateY(0)}35%{opacity:1;transform:translateY(-3px)}}.composer-area{background:var(--surface);border-top:1px solid var(--line);padding:14px 24px 13px}.composer{border:1px solid var(--line-strong);background:var(--white);transition:border-color var(--ease),box-shadow var(--ease);border-radius:12px;padding:13px 13px 9px}.composer:focus-within{border-color:var(--teal);box-shadow:0 0 0 3px var(--teal-soft)}.composer textarea{width:100%;box-shadow:none;resize:none;color:var(--ink);background:0 0;border:0;outline:none;min-height:48px;max-height:128px;padding:0 1px;font-size:12px;line-height:1.8;display:block}.composer textarea:focus-visible{outline:none}.composer textarea::placeholder{color:var(--muted);opacity:.9}.composer-toolbar{justify-content:space-between;align-items:center;gap:10px;display:flex}.composer-tools{align-items:center;gap:4px;min-width:0;display:flex}.composer-tools>span{color:var(--muted);font-size:9px}.composer-tools>.icon-button{width:36px;min-width:36px;height:36px}.send-button{background:var(--teal);color:var(--white);width:38px;height:38px;transition:background var(--ease);border-radius:10px;justify-content:center;align-items:center;display:flex}.send-button:hover:not(:disabled){background:var(--teal-dark)}.send-button:disabled{opacity:1;background:var(--cream);color:var(--muted)}.send-spinner{border:2px solid var(--line);border-top-color:var(--teal);border-radius:50%;width:17px;height:17px;animation:1s linear infinite spin}.composer-foot{color:var(--muted);flex-wrap:wrap;justify-content:space-between;gap:8px;margin-top:9px;font-size:9px;display:flex}.site-footer{max-width:1300px;color:var(--muted);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:20px;margin:20px auto 18px;font-size:10px;display:flex}.pending-attachments{flex-wrap:wrap;gap:8px;margin-bottom:12px;display:flex}.pending-attachments .attachment{flex:1;min-width:180px;max-width:100%}.attachment{background:var(--paper);border:1px solid var(--line);white-space:normal;border-radius:8px;align-items:center;gap:9px;min-width:0;padding:9px 10px;display:flex}.attachment>svg{color:var(--teal)}.attachment>div{flex:1;min-width:0}.attachment strong{overflow-wrap:anywhere;font-size:11px;font-weight:600;display:block}.attachment small{color:var(--muted);font-size:9px;display:block}.attachment-note{color:var(--muted);overflow-wrap:anywhere;margin-top:3px;font-size:9px;line-height:1.5;display:block}.attachment-warning{background:var(--warning-bg);border-color:var(--cream)}.attachment .icon-button{width:35px;min-width:35px;height:35px}.quote-card{border:1px solid var(--line-strong);background:var(--teal-soft);border-radius:13px;margin:20px 0 0;padding:20px}.quote-eyebrow{color:var(--teal);justify-content:space-between;gap:10px;font-size:11px;display:flex}.quote-eyebrow span:last-child{font-size:10px}.quote-number{color:var(--teal-dark);font-variant-numeric:tabular-nums;letter-spacing:-.04em;overflow-wrap:anywhere;margin:14px 0 10px;font-size:30px;font-weight:650;line-height:1.4}.quote-number small{margin-right:5px;font-size:18px;font-weight:400}.quote-number>span{margin:0 9px;font-size:21px;font-weight:400}.quote-description{font-size:12px;line-height:1.8}.quote-caveat{color:var(--muted);margin-top:8px;font-size:10px}.quote-feedback{border-top:1px solid var(--line-strong);margin-top:15px;padding-top:15px}.quote-feedback>span{font-size:11px}.quote-feedback>div{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.quote-feedback .button{min-height:40px;padding:8px 12px;font-size:10px}.notice{border-radius:9px;align-items:flex-start;gap:9px;min-width:0;margin-bottom:14px;padding:12px 14px;font-size:12px;line-height:1.7;display:flex}.notice>span{align-items:center;margin-top:2px;display:flex}.notice>div{overflow-wrap:anywhere;flex:1;min-width:0}.notice.warning{background:var(--warning-bg);color:var(--warning)}.notice.danger{background:var(--danger-bg);color:var(--danger)}.notice.success{background:var(--success-bg);color:var(--success)}.notice .notice-close{width:28px;min-width:28px;height:28px;color:inherit;margin:-3px -5px -3px 0}.loading-state{min-height:220px;color:var(--muted);justify-content:center;align-items:center;gap:13px;font-size:13px;display:flex}.load-failure{text-align:center;padding:30px 0}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:280px;padding:65px 30px;display:flex}.empty-icon{background:var(--teal-soft);width:60px;height:60px;color:var(--teal);border-radius:20px;justify-content:center;align-items:center;margin-bottom:22px;display:flex}.empty-state h3{margin-bottom:9px;font-size:17px;font-weight:600}.empty-state p{max-width:400px;color:var(--muted);font-size:12px;line-height:1.85}.empty-state>.button{margin-top:20px}.status-pill{white-space:nowrap;border-radius:5px;justify-content:center;align-self:center;align-items:center;gap:5px;padding:4px 9px;font-size:10px;font-weight:500;display:inline-flex}.status-pill.neutral{color:var(--muted);background:var(--paper)}.status-pill.success{color:var(--success);background:var(--success-bg)}.status-pill.warning{color:var(--warning);background:var(--warning-bg)}.status-pill.accent{color:var(--teal);background:var(--teal-soft)}.modal-backdrop{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:50;background:#1528225c;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0;overflow-y:auto}.modal{border:1px solid var(--line);background:var(--surface);border-radius:20px;outline:none;width:min(540px,100%);max-height:calc(100dvh - 48px);padding:28px;overflow-y:auto;box-shadow:0 24px 100px #0f281f29}.modal-wide{width:min(780px,100%)}.modal-heading{justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:23px;display:flex}.modal-heading h2{font-size:21px;font-weight:650;line-height:1.5}.modal-heading p{color:var(--muted);margin-top:7px;font-size:12px;line-height:1.8}.modal-heading>.icon-button{margin:-7px -9px 0 0}.modal-copy{color:var(--muted);font-size:13px;line-height:1.9}.modal-actions{flex-wrap:wrap;justify-content:flex-end;gap:10px;margin-top:25px;display:flex}.field{flex-direction:column;gap:8px;min-width:0;margin-bottom:20px;display:flex}.field-label{color:var(--ink);font-size:12px;font-weight:600}.required{color:var(--danger)}.field input,.field textarea,.field select,.contact-form>.field>input{background:var(--white);border:1px solid var(--line-strong);color:var(--ink);outline-offset:2px;border-radius:8px;width:100%;min-height:44px;padding:11px 13px;font-size:13px}.field textarea{line-height:1.8}.field input::-moz-placeholder{color:var(--muted);opacity:.85}.field textarea::-moz-placeholder{color:var(--muted);opacity:.85}.field input::placeholder,.field textarea::placeholder{color:var(--muted);opacity:.85}.field-hint{color:var(--muted);font-size:11px;line-height:1.7}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.checkbox-row{color:var(--muted);cursor:pointer;align-items:flex-start;gap:10px;min-height:44px;margin:18px 0;padding:6px 0;font-size:11px;line-height:1.8;display:flex}.checkbox-row input{accent-color:var(--teal);flex-shrink:0;width:17px;height:17px;margin:2px 0 0}.checkbox-row.compact{align-items:center;min-height:44px;margin:6px 0 0}.checkbox-row.compact input{margin-top:0}.handoff-grid{grid-template-columns:220px minmax(0,1fr);gap:30px;display:grid}.qr-panel{background:var(--paper);text-align:center;border-radius:12px;align-self:start;padding:20px 15px}.qr-image{-o-object-fit:contain;object-fit:contain;background:var(--white);border:1px solid var(--line);border-radius:6px;width:170px;height:170px;margin-bottom:16px;padding:8px}.qr-panel>strong{font-size:12px;display:block}.qr-panel>p{color:var(--muted);overflow-wrap:anywhere;margin-top:9px;font-size:11px;line-height:1.8}.qr-placeholder{background:var(--surface);color:var(--muted);border:1px dashed var(--line-strong);border-radius:8px;flex-direction:column;justify-content:center;align-items:center;gap:12px;height:170px;margin-bottom:15px;display:flex}.qr-placeholder>span{font-size:11px}.qr-placeholder>small{font-size:10px}.service-hours{color:var(--muted);justify-content:center;align-items:flex-start;gap:7px;margin-top:13px;font-size:10px;display:flex}.contact-tabs{background:var(--paper);border-radius:8px;gap:0;padding:4px;display:flex}.contact-tabs button{min-height:40px;color:var(--muted);border-radius:6px;flex:1;font-size:11px}.contact-tabs button.selected{background:var(--white);color:var(--teal);box-shadow:0 2px 5px #1e32280a}.contact-form>.text-button{margin:-10px 0 6px;font-size:11px}.contact-form>.form-grid{gap:12px}.contact-saved{text-align:center;padding:25px 5px}.contact-saved>span{background:var(--success-bg);width:52px;height:52px;color:var(--success);border-radius:50%;justify-content:center;align-items:center;margin:0 auto 18px;display:flex}.contact-saved h3{font-size:18px}.contact-saved p{color:var(--muted);margin:13px 0;font-size:12px;line-height:1.9}.contact-saved .button{margin-top:15px}.profile-list{margin:0}.profile-list>div{border-bottom:1px solid var(--line);grid-template-columns:94px minmax(0,1fr);gap:12px;padding:12px 0;font-size:12px;line-height:1.85;display:grid}.profile-list>div:first-child{padding-top:0}.profile-list>div:last-child{border-bottom:0}.profile-list dt{color:var(--muted)}.profile-list dd{overflow-wrap:anywhere;margin:0}.profile-list+.muted{margin-top:18px}.embedded{background:var(--surface);max-width:none;padding:0}.embedded .consultation-layout{max-width:none;margin:0;display:block}.embedded .chat-card{height:100dvh;min-height:350px;box-shadow:none;border:0;border-radius:0}.embedded .mobile-human{display:flex}.admin-loading{padding:50px}.admin-loading>.brand{margin-bottom:40px}.login-page{flex-direction:column;max-width:1300px;min-height:100dvh;margin:auto;padding:35px 50px;display:flex}.login-layout{flex:1;grid-template-columns:1.15fr 1fr;align-items:center;gap:100px;width:100%;max-width:1010px;margin:70px auto;display:grid}.login-intro{padding-left:20px}.login-intro h1{font-family:var(--display);letter-spacing:.04em;margin:25px 0;font-size:57px;font-weight:500;line-height:1.4}.login-intro h1 em{color:var(--teal);font-style:normal}.login-intro>p{color:var(--muted);font-size:13px;line-height:2}.login-line{color:var(--muted);letter-spacing:.06em;align-items:center;gap:11px;margin-top:40px;font-size:11px;display:flex}.login-line>span{background:var(--gold);width:30px;height:1px}.login-panel{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);border-radius:20px;padding:36px}.login-icon{background:var(--teal-soft);color:var(--teal);border-radius:16px;justify-content:center;align-items:center;width:54px;height:54px;margin-bottom:24px;display:flex}.login-panel h2{font-size:22px;font-weight:650}.login-description{color:var(--muted);margin:9px 0 26px;font-size:12px;line-height:1.85}.login-panel .field{margin-bottom:18px}.login-panel form>.button{margin-top:5px}.login-back{color:var(--muted);justify-content:center;align-items:center;gap:7px;min-height:44px;padding-top:24px;font-size:11px;display:flex}.login-back:hover{color:var(--teal)}.login-page footer{color:var(--muted);text-align:center;font-size:10px}.setup-guide p{color:var(--muted);margin:15px 0;font-size:12px}.setup-guide code{background:var(--paper);border:1px solid var(--line);overflow-wrap:anywhere;border-radius:8px;padding:15px;font-family:Consolas,monospace;display:block}.setup-guide>.button{margin-top:6px}.admin-app{background:var(--paper);min-height:100dvh;display:flex}.admin-sidebar{z-index:20;background:var(--surface);border-right:1px solid var(--line);flex-direction:column;flex-shrink:0;width:238px;padding:28px 20px;display:flex;position:fixed;inset:0 auto 0 0}.sidebar-top{justify-content:space-between;align-items:center;gap:8px;padding:0 2px;display:flex}.sidebar-top .brand{gap:9px}.sidebar-top .brand-symbol{border-radius:11px;width:35px;height:35px}.sidebar-top .brand-symbol svg{width:20px}.sidebar-top .brand-text strong{letter-spacing:.015em;font-size:15px}.workspace-label{letter-spacing:.1em;color:var(--muted);margin:45px 0 12px;padding:0 15px;font-size:10px}.admin-navigation{flex-direction:column;gap:5px;display:flex}.admin-navigation>button{min-height:49px;color:var(--muted);text-align:left;transition:background var(--ease),color var(--ease);border-radius:9px;align-items:center;gap:13px;padding:12px 15px;font-size:13px;display:flex}.admin-navigation>button:hover{background:var(--paper);color:var(--ink)}.admin-navigation>button.active{background:var(--teal-soft);color:var(--teal);font-weight:600}.admin-navigation>button i{background:var(--teal);border-radius:50%;width:5px;height:5px;margin-left:auto}.sidebar-bottom{margin-top:auto;padding-top:30px}.preview-link{min-height:44px;color:var(--muted);align-items:center;gap:9px;margin-bottom:17px;padding:10px;font-size:11px;display:flex}.preview-link>svg:last-child{margin-left:auto}.preview-link:hover{color:var(--teal)}.admin-user{border-top:1px solid var(--line);align-items:center;gap:9px;padding-top:19px;display:flex}.user-avatar{background:var(--cream);width:36px;height:36px;color:var(--teal);border-radius:11px;justify-content:center;align-items:center;display:flex}.admin-user>div{flex:1;min-width:0}.admin-user strong{overflow-wrap:anywhere;font-size:11px;display:block}.admin-user small{color:var(--muted);font-size:10px}.admin-user .icon-button{width:32px;min-width:32px}.admin-main{width:calc(100% - 238px);min-width:0;margin-left:238px}.admin-topbar{border-bottom:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;height:74px;padding:12px 38px;display:flex}.admin-topbar>div{color:var(--muted);align-items:center;gap:11px;font-size:11px;display:flex}.admin-topbar strong{color:var(--text);font-size:11px;font-weight:500}.admin-retention{color:var(--muted);align-items:center;gap:7px;font-size:10px;display:flex}.menu-button,.sidebar-close,.sidebar-scrim{display:none}.admin-content{max-width:1500px;margin:0 auto;padding:34px 38px 50px}.page-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:18px;min-width:0;margin-bottom:28px;display:flex}.page-heading>div:first-child{flex:1;min-width:0}.page-heading .eyebrow{margin-bottom:9px;font-size:10px}.page-heading h1{letter-spacing:.01em;overflow-wrap:anywhere;font-size:28px;font-weight:650;line-height:1.5}.page-heading p{color:var(--muted);margin-top:7px;font-size:12px;line-height:1.85}.page-heading>.button{font-size:11px}.stats-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:17px;margin-bottom:24px;display:grid}.stat-card{border:1px solid var(--line);background:var(--surface);border-radius:12px;min-width:0;padding:21px 20px 18px}.stat-card>div{color:var(--muted);justify-content:space-between;align-items:center;gap:8px;font-size:11px;display:flex}.stat-card>div>svg{color:var(--teal)}.stat-card>strong{letter-spacing:-.05em;font-variant-numeric:tabular-nums;margin:10px 0;font-size:37px;font-weight:500;line-height:1.5;display:block}.stat-card>p{color:var(--muted);font-size:9px}.stat-warning{background:var(--warning-bg);border-color:var(--cream)}.stat-warning>strong,.stat-warning>div>svg{color:var(--warning)}.overview-grid{grid-template-columns:minmax(0,1.4fr) minmax(260px,1fr);gap:24px;display:grid}.panel{background:var(--surface);border:1px solid var(--line);border-radius:13px;min-width:0;overflow:hidden}.panel-heading{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;min-width:0;padding:22px 24px;display:flex}.panel-heading>div{min-width:0}.panel-heading h2{font-size:15px;font-weight:650}.panel-heading p{color:var(--muted);margin-top:5px;font-size:11px;line-height:1.8}.panel-heading .text-button{white-space:nowrap;font-size:11px}.panel-heading>svg{color:var(--muted)}.panel-body{padding:23px 24px}.integration-row{border-bottom:1px solid var(--line);align-items:center;gap:13px;padding:19px 24px;display:flex}.integration-row:last-child{border-bottom:0}.integration-icon{border:1px solid var(--line);background:var(--paper);width:39px;height:39px;color:var(--teal);border-radius:11px;justify-content:center;align-items:center;display:flex}.integration-row>div{flex:1;min-width:0}.integration-row strong{font-size:12px}.integration-row p{color:var(--muted);margin-top:3px;font-size:10px}.work-note{background:var(--teal);color:var(--surface);border-radius:13px;flex-direction:column;align-items:flex-start;padding:26px 27px;display:flex}.work-note-icon{color:var(--cream);margin-bottom:20px}.work-note h2{font-family:var(--display);font-size:26px;font-weight:400;line-height:1.5}.work-note p{color:var(--teal-soft);opacity:.86;margin:16px 0 24px;font-size:11px;line-height:1.95}.work-note .button{background:var(--surface);color:var(--teal);margin-top:auto;font-size:11px}.work-note .button:hover:not(:disabled){background:var(--cream)}.retention-banner{border:1px solid var(--line);color:var(--muted);border-radius:11px;align-items:center;gap:14px;margin-top:24px;padding:18px 22px;display:flex}.retention-banner>svg{color:var(--teal)}.retention-banner strong{color:var(--text);font-size:11px;font-weight:600}.retention-banner p{margin-top:4px;font-size:10px;line-height:1.8}.list-toolbar{flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:20px;display:flex}.search-form{border:1px solid var(--line-strong);background:var(--surface);width:360px;min-width:0;max-width:100%;min-height:44px;color:var(--muted);border-radius:9px;align-items:center;gap:10px;padding-left:12px;display:flex}.search-form>input{min-width:0;color:var(--ink);background:0 0;border:0;outline:none;flex:1;padding:10px 0;font-size:11px}.search-form:focus-within{border-color:var(--teal)}.search-submit{width:44px;height:44px;color:var(--teal);justify-content:center;align-items:center;display:flex}.status-filter{border:1px solid var(--line-strong);background:var(--surface);color:var(--muted);border-radius:9px;align-items:center;gap:9px;padding-left:12px;display:flex}.status-filter>select{color:var(--text);background:0 0;border:0;outline:none;min-height:44px;padding:12px 9px;font-size:11px}.list-count{color:var(--muted);margin-left:auto;font-size:10px}.list-columns{background:var(--paper);color:var(--muted);border-bottom:1px solid var(--line);grid-template-columns:minmax(0,2fr) minmax(110px,1fr) 80px 100px 18px;gap:20px;padding:15px 23px;font-size:10px;display:grid}.conversation-row{text-align:left;border-bottom:1px solid var(--line);grid-template-columns:minmax(0,2fr) minmax(110px,1fr) 80px 100px 18px;align-items:center;gap:20px;width:100%;min-height:91px;padding:18px 23px;display:grid}.conversation-row:last-child{border-bottom:0}.conversation-row:hover{background:var(--paper)}.conversation-row-main{align-items:center;gap:12px;min-width:0;display:flex}.project-icon{border:1px solid var(--line);background:var(--teal-soft);width:37px;height:37px;color:var(--teal);border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.conversation-row-main>div{min-width:0}.conversation-row-main strong{white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:600;display:block;overflow:hidden}.conversation-row-main p{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:4px;font-size:10px;overflow:hidden}.list-feedback{flex-direction:column;gap:4px;min-width:0;font-size:11px;display:flex}.list-feedback small{color:var(--muted);font-size:10px}.conversation-row>time{color:var(--muted);font-variant-numeric:tabular-nums;font-size:10px}.conversation-row>.status-pill{justify-self:start}.conversation-row>svg{color:var(--muted)}.back-button{gap:7px;margin:-5px 0 13px;font-size:11px}.heading-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.heading-actions .button{font-size:11px}.detail-grid{grid-template-columns:minmax(0,1.6fr) minmax(260px,.9fr);gap:24px;display:grid}.detail-content{align-self:start}.detail-tabs{border-bottom:1px solid var(--line);flex-wrap:wrap;gap:14px;padding:0 22px;display:flex}.detail-tabs>button{min-height:58px;color:var(--muted);padding:10px 3px;font-size:11px;position:relative}.detail-tabs>button.active{color:var(--teal);font-weight:600}.detail-tabs>button.active:after{content:"";background:var(--teal);height:2px;position:absolute;bottom:-1px;left:0;right:0}.detail-section{padding:25px}.detail-section-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-bottom:23px;display:flex}.detail-section-heading h2{font-size:14px}.admin-quote{border:1px solid var(--line);background:var(--paper);border-radius:10px;margin-top:24px;padding:20px}.admin-quote h3{margin-bottom:12px;font-size:12px}.admin-quote>strong{color:var(--teal);font-variant-numeric:tabular-nums;letter-spacing:-.03em;font-size:25px;font-weight:500;display:block}.admin-quote p{color:var(--muted);margin-top:8px;font-size:11px;line-height:1.9}.detail-aside{flex-direction:column;gap:20px;min-width:0;display:flex}.detail-aside .panel-heading{padding:19px 20px}.detail-aside .panel-heading h2{font-size:13px}.detail-aside .panel-body{padding:20px}.contact-details{margin:17px 0 0}.contact-details>div{grid-template-columns:54px minmax(0,1fr);gap:12px;margin-top:12px;font-size:11px;display:grid}.contact-details dt{color:var(--muted)}.contact-details dd{overflow-wrap:anywhere;margin:0}.consent-state{color:var(--muted);border-top:1px solid var(--line);align-items:center;gap:7px;margin-top:22px;padding-top:15px;font-size:10px;display:flex}.consent-state.confirmed{color:var(--success)}.notifications>p{font-size:11px;line-height:1.9}.notification-item{border-bottom:1px solid var(--line);margin-bottom:17px;padding-bottom:17px}.notification-item:last-child{border-bottom:0;margin-bottom:0;padding-bottom:0}.notification-item>div{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.notification-item small{color:var(--muted);font-size:9px}.notification-item p{color:var(--muted);overflow-wrap:anywhere;margin-top:9px;font-size:10px}.notification-item .button{min-height:38px;margin-top:11px;padding:8px 12px;font-size:10px}.admin-messages{flex-direction:column;gap:20px;max-height:700px;padding:25px;display:flex;overflow-y:auto}.admin-messages .message-content{font-size:12px}.attachment-list{flex-direction:column;gap:12px;display:flex}.settings-tabs{border-bottom:1px solid var(--line);flex-wrap:wrap;gap:8px;margin-bottom:24px;padding-bottom:0;display:flex}.settings-tabs>button{color:var(--muted);border-bottom:2px solid #0000;min-height:49px;padding:12px 16px;font-size:12px}.settings-tabs>button.active{color:var(--teal);border-bottom-color:var(--teal);font-weight:600}.settings-tabs>button:hover{color:var(--teal);background:var(--teal-soft)}.settings-form{max-width:960px}.settings-section{margin-bottom:20px}.settings-section .panel-heading{align-items:flex-start}.settings-section .panel-body{padding:26px}.settings-section .field:last-child{margin-bottom:0}.settings-readonly{color:var(--muted);background:var(--paper);border:1px solid var(--line);border-radius:9px;gap:12px;margin-top:6px;padding:16px;display:flex}.settings-readonly svg{color:var(--teal);margin-top:1px}.settings-readonly strong{color:var(--text);font-size:12px}.settings-readonly p{margin-top:4px;font-size:11px;line-height:1.85}.settings-hint{color:var(--muted);margin-top:16px;font-size:11px;line-height:1.8}.settings-save{background:var(--paper);border-top:1px solid var(--line);z-index:5;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;margin-top:5px;padding:17px 0;display:flex;position:sticky;bottom:0}.settings-save>span{color:var(--muted);font-size:11px}.settings-save>.button{font-size:12px}.qr-settings{flex-wrap:wrap;align-items:center;gap:25px;display:flex}.qr-settings>img{-o-object-fit:contain;object-fit:contain;background:var(--white);border:1px solid var(--line);border-radius:8px;width:170px;height:170px;padding:9px}.qr-settings-empty{border:1px dashed var(--line-strong);background:var(--paper);width:170px;height:170px;color:var(--muted);border-radius:9px;flex-direction:column;justify-content:center;align-items:center;gap:10px;font-size:10px;display:flex}.qr-settings>div>p{color:var(--muted);margin-top:14px;font-size:11px;line-height:1.85}.upload-label{cursor:pointer}.upload-label.disabled{opacity:.5;cursor:wait}.weekday-picker{flex-wrap:wrap;gap:5px;display:flex}.weekday-picker button{border:1px solid var(--line-strong);background:var(--white);width:39px;min-width:39px;height:44px;color:var(--muted);border-radius:7px;font-size:12px}.weekday-picker button.selected{background:var(--teal);border-color:var(--teal);color:var(--white)}.embed-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-top:25px;display:flex}.embed-heading h3{font-size:12px}.embed-heading .button{font-size:11px}.embed-code{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--paper);border:1px solid var(--line);color:var(--text);border-radius:9px;max-width:100%;padding:17px;font-family:Consolas,monospace;font-size:11px;line-height:1.9}.team-row{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:14px;padding:22px 24px;display:flex}.team-row:last-child{border-bottom:0}.team-avatar{background:var(--teal-soft);width:43px;height:43px;color:var(--teal);border-radius:13px;justify-content:center;align-items:center;display:flex}.team-identity{flex:1;min-width:180px}.team-identity strong{overflow-wrap:anywhere;flex-wrap:wrap;align-items:center;gap:10px;font-size:12px;display:flex}.team-identity strong>span{color:var(--muted);background:var(--paper);border-radius:4px;padding:3px 7px;font-size:9px;font-weight:400}.team-identity p{color:var(--muted);margin-top:5px;font-size:10px}.team-actions{flex-wrap:wrap;align-items:center;gap:8px;margin-left:12px;display:flex}.team-actions .button{padding:9px 12px;font-size:10px}.fatal-error{text-align:center;padding:70px 30px}.fatal-error h1{font-size:26px}.fatal-error p{color:var(--muted);margin:20px;font-size:14px}@media (width>=1500px){.consultation-layout{gap:90px}.chat-card{height:min(800px,100dvh - 165px)}.intro-panel{padding-left:30px}.chat-thread{padding-left:34px;padding-right:34px}.welcome-block{margin-top:15px}}@media (width<=1199px){.chat-page{padding:0 30px}.consultation-layout{grid-template-columns:minmax(210px,.75fr) minmax(0,1.7fr);gap:34px}.intro-panel{padding-left:0}.intro-top h1{font-size:43px}.chat-header{padding:17px 20px}.chat-thread{padding:18px 20px}.composer-area{padding:13px 18px}.service-options{gap:8px}.service-options button{gap:8px;padding:13px 11px}.service-options button small{font-size:9px}.admin-sidebar{width:210px;padding:25px 14px}.admin-main{width:calc(100% - 210px);margin-left:210px}.admin-topbar{padding:12px 26px}.admin-content{padding:29px 26px 40px}.stats-grid{gap:12px}.stat-card{padding:17px 15px}.stat-card>p{font-size:9px;line-height:1.8}.overview-grid{grid-template-columns:minmax(0,1.3fr) minmax(220px,1fr);gap:18px}.panel-heading{padding:19px 20px}.integration-row{padding:18px 20px}.work-note{padding:23px}.list-columns,.conversation-row{grid-template-columns:minmax(0,1.6fr) minmax(95px,1fr) 75px 84px 14px;gap:13px;padding-left:17px;padding-right:17px}.conversation-row-main{gap:9px}.project-icon{width:31px;height:34px}.conversation-row>time{font-size:9px}.detail-grid{grid-template-columns:minmax(0,1.3fr) minmax(240px,.9fr);gap:17px}.detail-section{padding:20px}.detail-tabs{gap:10px;padding:0 17px}.detail-tabs>button{font-size:10px}.profile-list>div{grid-template-columns:78px minmax(0,1fr);gap:10px}.team-row{padding:20px}.team-actions{margin-left:0}.login-layout{gap:60px}.login-intro h1{font-size:49px}}@media (width<=900px){.chat-page{padding:0 22px}.site-header{height:83px}.consultation-layout{grid-template-columns:minmax(175px,.7fr) minmax(0,1.7fr);gap:23px;margin-top:12px}.intro-top h1{font-size:35px}.intro-description{font-size:12px}.intro-top .eyebrow{gap:7px;font-size:9px}.intro-top .eyebrow>span{width:16px}.journey{margin-top:30px}.journey-step{gap:10px}.journey-step p,.intro-bottom{font-size:10px}.intro-bottom>svg{width:16px}.intro-bottom p,.intro-bottom p span{font-size:9px}.chat-card{height:calc(100dvh - 130px);min-height:570px}.chat-header{min-height:77px;padding:13px 16px}.advisor-avatar{width:37px;height:37px}.advisor-identity{gap:9px}.advisor-identity h2{font-size:13px}.advisor-identity p{font-size:10px}.new-conversation{padding:5px;font-size:10px}.chat-thread{padding:17px 17px 20px}.welcome-block h3{font-size:23px}.welcome-block>p{font-size:11px}.service-options{grid-template-columns:1fr}.service-options button{min-height:62px;padding:11px 14px}.service-options button strong{font-size:11px}.service-options button small{font-size:9px}.welcome-flower{width:49px;height:49px}.composer-foot{font-size:8px}.keyboard-hint{display:none}.composer-tools>span{font-size:8px}.site-footer{font-size:9px}.site-footer span:last-child{display:none}.admin-sidebar{width:190px;padding:25px 12px}.sidebar-top .brand-text strong{font-size:13px}.sidebar-top .brand-symbol{width:33px;height:33px}.admin-main{width:calc(100% - 190px);margin-left:190px}.admin-topbar{padding:12px 22px}.admin-retention{font-size:9px}.admin-content{padding:28px 22px}.page-heading h1{font-size:25px}.page-heading p{font-size:11px}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.stat-card{padding:18px 20px}.stat-card>strong{margin:6px 0}.overview-grid{grid-template-columns:1fr}.work-note{-moz-column-gap:24px;grid-template-columns:1fr auto;align-items:center;column-gap:24px;display:grid}.work-note-icon{display:none}.work-note h2{grid-column:1;font-size:23px}.work-note h2 br{display:none}.work-note p{grid-area:2/1;max-width:450px;margin:8px 0 0}.work-note .button{grid-area:1/2/3;margin:0}.list-columns{display:none}.conversation-row{grid-template-columns:minmax(0,1fr) auto 15px;gap:10px 14px}.conversation-row-main{grid-column:1/3}.conversation-row>.status-pill{grid-area:2/2;justify-self:end}.conversation-row>svg{grid-area:1/3/3}.conversation-row>.list-feedback{grid-area:2/1;padding-left:40px;font-size:10px}.conversation-row>time{display:none}.detail-grid{grid-template-columns:1fr}.detail-aside{grid-template-columns:1fr 1fr;gap:17px;display:grid}.detail-aside>.panel{align-self:start}.detail-tabs>button{font-size:11px}.detail-section{padding:24px}.profile-list>div{grid-template-columns:100px minmax(0,1fr)}.settings-section .panel-body{padding:22px}.settings-section .form-grid{grid-template-columns:1fr;gap:0}.weekday-picker{margin-bottom:3px}.settings-tabs{gap:0}.settings-tabs>button{padding:11px 13px;font-size:11px}.team-identity{min-width:150px}.team-actions{width:100%;padding-left:57px}.login-page{padding:30px}.login-layout{gap:38px}.login-intro{padding-left:0}.login-intro h1{font-size:42px}.login-panel{padding:28px}.login-panel h2{font-size:20px}.login-intro .eyebrow{font-size:10px}}@media (width<=700px){.chat-page{padding:0 16px}.site-header{gap:12px;height:75px}.brand-symbol{border-radius:12px;width:36px;height:36px}.brand-symbol>svg{width:21px}.brand-text strong{font-size:14px}.brand-text small{letter-spacing:.03em;font-size:8px}.header-actions{gap:10px}.header-actions .text-button{display:none}.availability{gap:6px;font-size:10px}.availability i{width:5px;height:5px;box-shadow:0 0 0 3px var(--teal-soft)}.consultation-layout{margin:0;display:block}.intro-panel{display:none}.chat-card{border-radius:16px;height:calc(100dvh - 94px);min-height:520px}.chat-header{min-height:72px;padding:12px 16px}.mobile-human{width:35px;min-width:35px;display:flex}.chat-header-actions{gap:4px}.advisor-identity h2{font-size:13px}.advisor-identity p{font-size:9px}.advisor-avatar{border-radius:11px;width:35px;height:35px}.advisor-avatar>svg{width:19px}.chat-thread{padding:18px 18px 24px}.thread-date{margin-bottom:18px;font-size:9px}.welcome-block{max-width:450px;margin-bottom:21px}.welcome-flower{width:52px;height:52px;margin-top:4px;margin-bottom:16px}.welcome-block h3{font-size:25px}.welcome-block>p{margin-bottom:21px;font-size:11px}.service-options{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.service-options button{min-height:81px;padding:12px;display:block;position:relative}.service-options button>svg:first-child{width:18px;height:18px;margin-bottom:5px}.service-options button>svg:last-child{position:absolute;top:13px;right:12px}.service-options button strong{font-size:11px}.service-options button small{margin-top:3px;font-size:8px}.composer-area{padding:12px 14px 10px}.composer textarea{font-size:12px}.composer-tools>span{font-size:9px}.composer-foot{justify-content:center;gap:0;font-size:8px;line-height:1.7}.composer{padding:11px 10px 7px}.composer-tools>.icon-button{width:35px;min-width:35px;height:35px}.send-button{width:38px;height:38px}.site-footer{display:none}.message-content{padding:11px 13px;font-size:12px}.message-main{max-width:90%}.message-time{font-size:8px}.small-avatar{border-radius:9px;width:26px;height:26px}.message{gap:8px}.small-avatar>svg{width:13px}.inline-service-note{gap:7px;margin-top:15px;font-size:9px}.inline-service-note>svg{width:14px}.new-conversation{font-size:9px}.quote-number{font-size:27px}.quote-card{padding:17px}.quote-feedback .button{padding:8px 10px;font-size:9px}.handoff-inline{gap:11px}.handoff-inline>div{gap:9px}.handoff-inline strong{font-size:11px}.handoff-inline small{font-size:9px}.handoff-inline .button{padding:9px 12px;font-size:10px}.embedded{padding:0}.embedded .chat-card{border-radius:0;height:100dvh;min-height:350px}.modal-backdrop{padding:14px}.modal{border-radius:16px;max-height:calc(100dvh - 28px);padding:23px 21px}.modal-heading{gap:8px;margin-bottom:21px}.modal-heading h2{font-size:18px}.modal-heading p{font-size:11px}.modal-heading>.icon-button{width:36px;min-width:36px;margin:-9px -8px 0 0}.handoff-grid{grid-template-columns:1fr;gap:22px}.qr-panel{-moz-column-gap:17px;text-align:left;grid-template-columns:104px minmax(0,1fr);align-items:center;column-gap:17px;padding:15px;display:grid}.qr-image,.qr-placeholder{grid-area:1/1/4;width:104px;height:104px;margin:0}.qr-image{padding:5px}.qr-placeholder{gap:7px}.qr-placeholder>svg{width:25px;height:25px}.qr-placeholder>span{text-align:center;font-size:8px}.qr-placeholder>small{display:none}.qr-panel>strong{grid-column:2;align-self:end;font-size:11px}.qr-panel>p{grid-area:2/2;margin-top:5px;font-size:10px}.service-hours{grid-area:3/2;justify-content:flex-start;margin-top:6px;font-size:9px}.service-hours>svg{width:12px}.field{gap:7px;margin-bottom:17px}.field-label{font-size:11px}.field-hint{font-size:10px}.field input,.field textarea,.field select{padding:10px 12px;font-size:13px}.checkbox-row{font-size:10px}.contact-form .button{font-size:11px}.profile-list>div{grid-template-columns:83px minmax(0,1fr);font-size:11px}.modal-actions>.button{font-size:11px}.notice{padding:11px 12px;font-size:11px}.modal-copy{font-size:12px}.admin-sidebar{z-index:40;width:238px;padding:25px 19px;transition:transform .18s ease-out;transform:translate(-100%)}.admin-sidebar.open{transform:translate(0)}.sidebar-close{width:32px;min-width:32px;height:36px;display:flex}.sidebar-scrim.visible{z-index:35;background:#14282059;display:block;position:fixed;inset:0}.sidebar-top .brand-text strong{font-size:14px}.admin-main{width:100%;margin-left:0}.menu-button{width:33px;min-width:33px;display:flex}.admin-topbar{gap:8px;height:63px;padding:9px 17px}.admin-topbar>div{gap:8px;font-size:10px}.admin-topbar strong{font-size:10px}.admin-retention{gap:5px;font-size:8px}.admin-retention svg{width:12px}.admin-content{padding:24px 18px 35px}.page-heading{gap:14px;margin-bottom:22px}.page-heading h1{font-size:24px}.page-heading p{font-size:10px;line-height:1.9}.page-heading .eyebrow{margin-bottom:6px;font-size:9px}.page-heading>.button{min-height:42px;padding:9px 12px;font-size:10px}.page-heading>div:first-child{flex-basis:210px}.stats-grid{gap:11px;margin-bottom:20px}.stat-card{padding:16px}.stat-card>div{gap:5px;font-size:10px}.stat-card>div>svg{width:16px}.stat-card>strong{margin:7px 0;font-size:32px}.stat-card>p{font-size:8px}.overview-grid{gap:20px}.panel-heading{padding:18px}.panel-heading h2{font-size:14px}.panel-heading p,.panel-heading .text-button{font-size:10px}.integration-row{padding:17px 18px}.integration-row strong{font-size:11px}.integration-row p{font-size:9px}.integration-icon{width:35px;height:35px}.integration-icon svg{width:17px}.work-note{padding:23px;display:flex}.work-note h2{font-size:24px}.work-note h2 br{display:inline}.work-note p{margin-top:11px;font-size:10px}.work-note .button{margin-top:20px}.retention-banner{align-items:flex-start;gap:10px;margin-top:20px;padding:17px 15px}.retention-banner>svg{width:18px;margin-top:2px}.retention-banner strong{font-size:10px}.retention-banner p{font-size:9px;line-height:1.9}.list-toolbar{gap:10px;margin-bottom:15px}.search-form{width:100%}.status-filter>select{min-height:42px;font-size:10px}.list-count{font-size:9px}.conversation-row{padding:16px}.conversation-row-main strong{font-size:11px}.conversation-row-main p,.status-pill,.list-feedback,.list-feedback small{font-size:9px}.empty-state{min-height:260px;padding:55px 24px}.empty-state h3{font-size:16px}.empty-state p{font-size:11px}.detail-aside{grid-template-columns:1fr}.detail-section{padding:20px}.detail-section-heading h2{font-size:13px}.detail-tabs{gap:12px;padding:0 16px}.detail-tabs>button{min-height:52px;font-size:10px}.admin-quote{padding:17px}.admin-quote>strong{font-size:23px}.admin-messages{padding:20px 16px}.admin-messages .message-content{font-size:11px}.admin-messages .message-main{max-width:87%}.settings-tabs>button{min-height:44px;padding:10px 11px;font-size:10px}.settings-tabs{margin-bottom:19px}.settings-section .panel-body{padding:19px}.settings-section .panel-heading{padding:18px}.settings-section .panel-heading h2{font-size:13px}.settings-section .panel-heading p,.settings-hint{font-size:10px}.settings-readonly{padding:14px}.settings-readonly strong{font-size:11px}.settings-readonly p,.settings-save>span{font-size:10px}.settings-save>.button{font-size:11px}.weekday-picker{gap:5px}.weekday-picker button{width:calc(14.2857% - 4.28571px);min-width:30px;height:44px;font-size:11px}.qr-settings{gap:18px}.qr-settings>img,.qr-settings-empty{width:140px;height:140px}.qr-settings>div>p,.qr-settings .button{font-size:10px}.team-row{gap:10px;padding:18px 17px}.team-identity{min-width:130px}.team-identity strong{gap:7px;font-size:11px}.team-identity p{font-size:9px}.team-avatar{width:37px;height:37px}.team-actions{gap:7px;padding-left:47px}.team-actions .button{font-size:10px}.login-page{padding:25px 22px}.login-layout{flex-direction:column;gap:27px;margin:44px auto;display:flex}.login-intro{width:100%;max-width:430px}.login-intro>.eyebrow{font-size:9px}.login-intro h1{margin:15px 0;font-size:34px;line-height:1.4}.login-intro h1 br:nth-child(2){display:none}.login-intro>p{font-size:11px}.login-line{display:none}.login-panel{width:100%;max-width:430px;padding:26px}.login-icon{border-radius:14px;width:47px;height:47px;margin-bottom:21px}.login-panel h2{font-size:20px}.login-description{font-size:11px}.login-page footer{font-size:9px}.loading-state{font-size:12px}.attachment-note{font-size:9px}.form-grid{gap:12px}}@media (width<=370px){.chat-page{padding:0 10px}.brand-text small{display:none}.chat-header{padding:11px 12px}.advisor-identity p{font-size:8px}.chat-thread{padding:17px 13px}.service-options button{padding:11px}.service-options button strong{font-size:10px}.composer-area{padding:10px 11px}.composer-tools>span{font-size:8px}.composer-foot{font-size:7px}.welcome-block h3{font-size:23px}.small-only{display:inline}.admin-content{padding:22px 14px}.admin-retention{display:none}.stat-card{padding:14px}.stat-card>div>svg{display:none}.stat-card>div{font-size:9px}.settings-tabs>button{padding:10px 8px}.modal{padding:21px 17px}.modal-heading h2{font-size:17px}.qr-panel{grid-template-columns:91px minmax(0,1fr);gap:12px}.qr-image,.qr-placeholder{width:91px;height:91px}.form-grid{grid-template-columns:1fr;gap:0}}.direct-qr{background:var(--paper);border:1px solid var(--line);border-radius:12px;align-items:center;gap:17px;margin-top:18px;padding:16px;display:flex}.direct-qr>img{-o-object-fit:contain;object-fit:contain;border:1px solid var(--line);background:var(--white);border-radius:7px;width:105px;height:105px;padding:5px}.direct-qr>div{min-width:0}.direct-qr strong{font-size:12px}.direct-qr p{color:var(--muted);margin-top:6px;font-size:10px;line-height:1.8}.direct-qr .text-button{font-size:10px}.composer-tools>.icon-button,.attachment .icon-button,.mobile-human,.sidebar-close,.admin-user .icon-button,.menu-button,.notice .notice-close,.send-button{width:44px;min-width:44px;height:44px}.new-conversation{min-width:44px}.quote-feedback .button,.notification-item .button,.page-heading>.button{min-height:44px}.weekday-picker button{min-width:44px;min-height:44px}.contact-tabs button{min-height:44px}.login-back{padding-bottom:10px}.qr-settings .upload-label:focus-within{outline:3px solid var(--gold);outline-offset:3px}.company-intro{color:var(--muted);overflow-wrap:anywhere;max-width:430px;margin:0 auto 16px!important;font-size:10px!important;line-height:1.8!important}.withdraw-contact{color:var(--muted);margin:12px auto 0;font-size:10px;display:flex}.admin-file-row{align-items:center;gap:8px;min-width:0;display:flex}.admin-file-row>.attachment{flex:1;min-width:0}.quote-sources{overflow-wrap:anywhere;font-size:10px!important}.mobile-human{gap:5px;padding:0 7px;width:auto!important}.mobile-human>span{color:var(--teal);font-size:12px;font-weight:600}@media (width<=700px){.admin-sidebar{visibility:hidden;pointer-events:none;transition:none}.admin-sidebar.open{visibility:visible;pointer-events:auto;transform:translate(0)}.message-content,.admin-messages .message-content,.composer textarea{font-size:15px;line-height:1.85}.field input,.field textarea,.field select,.contact-form>.field>input{font-size:16px}.welcome-block>p,.service-options button strong,.summary-preview>p,.handoff-inline strong,.contact-saved p,.profile-list>div{font-size:14px}.service-options button small,.inline-service-note,.composer-tools>span,.composer-foot,.field-hint,.checkbox-row,.qr-panel>p,.service-hours,.attachment small,.attachment-note,.quote-caveat,.quote-eyebrow,.quote-description,.quote-feedback>span,.assessment-note p,.handoff-inline small,.contact-saved .small,.message-time,.advisor-identity p,.advisor-identity h2{font-size:12px}.composer-foot{justify-content:flex-start;line-height:1.7}.composer-tools{gap:1px}.composer-toolbar{gap:5px}.composer-tools>span{line-height:1.5}.service-options button{min-height:100px}.service-options button>svg:last-child{display:none}.thread-date,.new-conversation,.button,.handoff-inline .button,.quote-feedback .button,.contact-form .button,.modal-actions>.button,.field-label,.modal-heading p,.modal-copy,.notice,.status-pill,.stat-card>div,.stat-card>p,.integration-row p,.panel-heading p,.page-heading p,.retention-banner strong,.retention-banner p,.admin-retention,.list-count,.list-feedback,.list-feedback small,.conversation-row-main p,.settings-section .panel-heading p,.settings-hint,.settings-readonly p,.settings-save>span,.team-identity p,.notification-item p,.notification-item small,.contact-details>div,.consent-state{font-size:12px}.integration-row strong,.conversation-row-main strong,.team-identity strong,.admin-quote h3,.settings-readonly strong,.settings-section .panel-heading h2,.search-form>input,.status-filter>select{font-size:14px}.work-note p,.empty-state p,.settings-tabs>button,.detail-tabs>button,.back-button,.panel-heading .text-button,.quote-sources{font-size:12px!important}.stat-card>div{align-items:flex-start}.stat-card>div>svg{display:none}.admin-retention{font-size:10px}.admin-topbar{padding:9px 12px}.contact-details>div{grid-template-columns:58px minmax(0,1fr)}.qr-panel{-moz-column-gap:13px;grid-template-columns:95px minmax(0,1fr);column-gap:13px}.qr-image,.qr-placeholder{width:95px;height:95px}.chat-header{gap:8px}.advisor-identity{gap:7px}.direct-qr{flex-wrap:wrap}.direct-qr>div{flex:1;min-width:140px}.direct-qr p,.direct-qr strong{font-size:12px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.advisor-identity{flex:180px}.advisor-identity>div{min-width:0}.advisor-avatar{flex-shrink:0}.advisor-identity h2,.advisor-identity p{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.chat-header-actions{flex-wrap:wrap;gap:8px;margin-left:auto}.new-conversation{border:1px solid var(--line-strong);background:var(--surface);color:var(--teal);white-space:nowrap;gap:6px;padding:8px 12px;font-size:12px;font-weight:600}.new-conversation:hover{border-color:var(--teal);background:var(--teal-soft)}@media (width<=700px){.chat-header-actions{gap:8px}.new-conversation{padding:8px 12px}}